We may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Postal Address
• City, State, and Postal Code
• Date of Birth (if required)
• Billing and shipping information

Account Information

• Username
• Password (stored in encrypted form)
• Login activity

Transaction Information

• Product purchases
• Order history
• Payment details (processed securely through payment partners)

Technical Information

• IP Address
• Browser type & device information
• Operating system
• Website usage data
• Cookies and analytics information

We use your information to:

• Process orders and transactions
• Deliver products and services
• Provide customer support
• Respond to inquiries and requests
• Send order updates and notifications
• Improve website performance and user experience
• Prevent fraud and unauthorized activities
• Comply with legal and regulatory requirements

We will use your information only for legitimate business purposes.

We do not store your complete debit card, credit card, UPI PIN, net banking passwords, or other sensitive financial credentials.

Payments are processed through secure and authorized third-party payment gateways that maintain their own security standards.

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

We do not sell, rent, or trade your personal information to third parties.

We may share limited information only with:

• Logistics and delivery partners
• Payment service providers
• Technology service providers
• Government authorities, when legally required
• Authorized third-party business partners, only when necessary to provide requested services

All such parties are expected to maintain appropriate confidentiality and security measures.

When customers choose to avail such offers:

• Certain information may be shared with the respective third-party company to facilitate the offer.
• Purchases are governed solely by the third-party company's terms, privacy policies, and business practices.
• RenewAge Innovations Pvt Ltd is not responsible for how third-party companies collect, use, store, or process customer information.

Customers are advised to review the privacy policies of such third-party companies before proceeding with any purchase.

We implement reasonable administrative, technical, and organizational measures to protect your information, including:

• Secure website connections (SSL encryption)
• Password protection
• Restricted access controls
• Regular security monitoring
• Data backup procedures

While we strive to maintain strong security, no internet-based system can guarantee 100% security. Users share information at their own discretion.

Users are responsible for:

• Maintaining the confidentiality of login credentials.
• Using strong passwords.
• Not sharing OTPs or passwords with anyone.
• Logging out from shared devices.
• Reporting suspicious activities immediately.

RenewAge Innovations Pvt Ltd shall not be liable for losses caused by user negligence.

We may send:

• Order updates
• Product announcements
• Promotional offers
• Business updates
• Important service notifications

Users may unsubscribe from promotional communications at any time. Operational and transactional notifications may still be sent when necessary.

We retain personal information only for as long as necessary to:

• Fulfill business purposes
• Complete transactions
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

Our website and services are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from children under 18 years of age. If such information is discovered, it will be removed promptly.

Our website may contain links to external websites. RenewAge Innovations Pvt Ltd is not responsible for:

• Content on third-party websites
• Their privacy practices
• Their security standards
• Their terms and policies

Users access such websites at their own risk.

RenewAge Innovations Pvt Ltd reserves the right to update this Privacy & Security Policy at any time.

Updated versions will be published on this page. Continued use of the website constitutes acceptance of the revised policy.

For any privacy-related concerns, reach out to us: